Community Guidelines

Introduction

At NurseCon, we are a collective of nurses and nursing students from around the world that are here to support one another, advance our profession, and improve our practice. We are committed to creating a safe space for everyone and have established Community Guidelines that prioritize safety, diversity, and inclusion. 

Our Community Guidelines apply to everyone on NurseCon. We proactively enforce them using a mix of technology and human moderation before content gets reported to us. We also encourage our members to use the tools we provide to report any content they believe violates our Community Guidelines.

At NurseCon, we take our Community Guidelines very seriously, as this is an inclusive organization where all nurses and nursing students should be able to express themselves in a positive way.  We will remove any content – including video, audio, livestream, images, comments, and text – that violates our Community Guidelines. We will suspend or ban members and/or devices that are involved in severe or repeated violations; we will consider information available on other platforms and offline in these decisions. 

We recognize that some content that would normally be removed per our Community Guidelines could be in the public interest. Therefore, we may allow exceptions under certain circumstances, such as educational, documentary, scientific, or artistic content, satirical content, content in fictional settings, counterspeech, and content in the public interest that is newsworthy or otherwise enables individual expression on topics of social importance.

We update our Community Guidelines from time to time, to adjust for new behaviors and risks, as part of our commitment to keeping NurseCon a safe place for all nurses and nursing students to come together, interact and share ideas.  


Safety

Hateful Conduct

NurseCon is a diverse community and it’s essential that we maintain an inclusive environment for all. We have a zero tolerance policy for discrimination and hate speech, and we remove it from our platform.  We suspend or ban members that engage in hateful conduct violations or which are associated with hate speech off the NurseCon platform.

We define hateful conduct as content that attacks, threatens, incites violence against, or otherwise dehumanizes an individual or a group on the basis of the following protected attributes:

  • Race 
  • Ethnicity
  • National origin 
  • Religion
  • Caste 
  • Sexual orientation
  • Sex
  • Gender
  • Gender identity
  • Serious Disease or Condition 
  • Disability
  • Immigration status
  • Education Level 
  • Job Role 
  • Political Affiliation

Minor Safety 

NurseCon requires people using the service to be 18 years of age or older. We do not tolerate activities that perpetuate the abuse, harm, endangerment, or exploitation of minors. 

Illegal Activities

We work to ensure NurseCon does not enable activities that violate laws or regulations. You may not use our services for any unlawful purpose. This includes selling, buying, or facilitating transactions in illegal goods or service, as well as certain types of regulated goods or services. 

Goods or services covered under this guideline include, but are not limited to:

  • counterfeit goods and service
  • drugs and controlled substances
  • human trafficking
  • products made from endangered or protected species
  • sexual services
  • stolen goods
  • weapons, including firearms, ammunition, and explosives, and instructions on making weapons 

Nudity

We do not allow nudity or sexually explicit content on our platform that depict or suggest sexual behavior. We recognize that some medical imagery and illustrations of anatomy may exist on our platform as they serve an educational purpose to our members. 

Violence

Threats of violence against a person, group of people, animal, or place will not be tolerated. We do not allow content that is shocking, graphic, sadistic, or gruesome or that promotes, normalizes, or glorifies extreme violence or suffering on our platform. When there is a threat to public safety, we suspend or ban the member and, when warranted, we will report it to relevant legal authorities.

Harassment and/or Bullying

We believe that nurses and nursing students deserve to feel supported and welcome without the fear of abuse, embarrassment, or shame. NurseCon does not tolerate harassment or bullying of any kind to those on or off our platform.  

DO NOT POST THE FOLLOWING CONTENT:

  • Insults on the basis of intellect, appearance, personality traits, or hygiene
  • Coordinated harassment
  • Intimidation, such as cyberstalking or trolling
  • Sexual harassment

Misinformation 

At NurseCon, we encourage members to only share information that is accurate, factual, and evidence-based because trust is the foundation of our community.  Content that is false, inaccurate, or misleading is strictly prohibited.  We remove content that involves spam or fake engagement, impersonation, misleading information that causes harm, or that violate any intellectual property rights.

While we encourage our community to have respectful conversations about subjects that matter to them, we do not permit misinformation that causes harm to individuals, our community, or the larger public regardless of intent.

Spam and Impersonation

You may not impersonate a person, group, or entity to mislead or confuse others.  Accounts that violate this policy may be removed or suspended.


Privacy 

Protected Information

We do not allow content that includes PPI (Protected Personal Information) or PII (Personal Identifiable Information) or PI (Patient Identifiers) that permits the identify of an individual to whom the information applies by either direct or indirect means. 

Some PPI/PII examples include: 

  • Name, address, social security number, telephone number, email address
  • Race, gender, birth date, geographic indicators, or other descriptors
  • Photos, videos, health records 

HIPAA / PHI

NurseCon does not allow content that violates HIPAA (Health Insurance Portability and Accountability Act) or PHI (Protected Health Information). Identifying information about healthcare patients is strictly prohibited.  We enforce this for both the safety of patients and our members.

Intellectual Property

Do not post content that violates someone else’s copyrights, trademarks, intellectual property, or proprietary information that does not belong to you. 

Confidential Information 

Do not post content that is protected and confidential from another person, organization, or entity. 


Platform

Platform Security

Our policies prohibit any activities that undermine the security and reliability of our service.  This includes attempts to hack, harm, slow down, or otherwise adversely affect our website, app, platform, or other services.  

  • Do not distribute files that contain viruses, Trojan horses, worms, logic bombs, or other materials that are malicious or harmful to NurseCon or other members
  • Do not modify, adapt, translate, reverse engineer, disassemble, decompile, or create any derivative products based on the NurseCon platform
  • Do not use automated scripts to collect information from NurseCon

Customer Service

We welcome your feedback and encourage members to reach out to us via phone, email, or chat with concerns, suggestions, ideas, and other customer service related inquiries.  Our community is dedicated to improving the lives and professional careers of our members and is not intended to service customer questions, concerns, or other service related issues.  Customer service related content posted publicly in our community may be removed.  We have developed several customer service channels for you to communicate with us.  Please use these channels so that we may better serve you.

Promotion & Advertising

We do not allow the sale, advertisement, or promotion of any services, products, endorsements, or other item(s), with or without monetary value, on the NurseCon platform.  Violating content may be removed.  We reserve the right to ban or suspend members that use our platform for the promotion of products or services.

Intended Use

The NurseCon platform was developed with the specific purpose to build a better nursing profession.  We are a community of nurses and nursing students who are here to come together, interact, and share ideas.  We grow through positive interactions and constructive conversations.  Use of our platform for any other purpose is strictly prohibited.  We reserve the right to ban or suspend members that use our platform for any other purpose.


Thank You For Building A Supportive Community

Thank you for being a part of the NurseCon community and working with us to maintain a safe space for all members. If you come across content that you believe violates our Community Guidelines, please let us know by reporting the specific content so we can review and take appropriate action. 

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